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Privacy policy

Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details, as well as information relating to your health or personal circumstances.

We collect personal information from you when you:

  • ask about our activities

  • register with us by subscribing to be the first to know.

  • order products and services from us eg email newsletters

  • seek assistance and support, for example, by emailing a FAMARA Service or completing an online contact form

  • or otherwise give us personal information.

 

We use your information in the following ways::

  • We use your personal information to give you the information, support, services, or products you ask for.

  • We use your information to gain a full understanding of your situation so we can develop and offer you the best possible personalised shopping experience.

  • We use your information for internal administrative purposes (such as our accounting and records), and to let you know about changes to our services or policies.

  • We may use your information to send you communications about our new products or an event that we are attending or information about our campaigns. You can let us know if you would prefer not to receive these communications at any time by emailing hello@famaragolf.com

  • We may use your personal information look into, and respond to, complaints, legal claims or other issues.

  • We may also use your personal information for other purposes which we specifically notify you about and, where appropriate, obtain your consent.

We use your information in the following ways::

  • We use your personal information to give you the services, or products you ask for.

  • We use your information to gain a full understanding of your situation so we can develop and offer you the best possible shopping experience.

  • We use your information for internal administrative purposes (such as our accounting and records).

  • We may use your information to send you communications about our products, or events we are attending.  You can let us know if you would prefer not to receive these communications at any time by emailing hello@famaragolf.com.

  • We use your personal information look into, and respond to, complaints, legal claims or other issues.

  • We may also use your personal information for other purposes which we specifically notify you about and, where appropriate, obtain your consent.

Cookies are small text files placed on your computer by websites you visit.

They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. Some of the cookies we use are essential in order for parts of the website to operate.

We use cookies on our website for our own internal purposes, to track how users navigate through the website. This helps us to evaluate and improve the FAMARA website and our online services.

We use information derived from cookies in order to:

  • compile statistics on how our website is being used, which can help us to improve our website and online services

  • facilitate users’ ability to navigate through the website

  • ascertain whether the website is operating effectively

  • personalise and improve the service we offer you by understanding your preferences and establishing which products on the website are most relevant to you.

We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security as you move through secure or password protected areas of the our websites.

In your web browser you can control which types of cookies you allow. You can turn cookies on or off using your browser’s settings. You can also delete cookies and clear your browser’s cache (history)

We will not sell your details to any third parties, but we may sometimes share your information with our trusted team who are authorised to act on our behalf, our fulfilment company that send the orders for example for whom we work with in partnership to deliver products to your door.

In addition, from time to time we may exchange your personal information with other organisations for the purposes of fraud and credit risk reduction. We may also share information with our financial and legal advisers for the purposes of obtaining advice and protecting our legal rights.

FAMARA is responsible for collecting your personal information.

When we collect your personal information, we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, FAMARA cannot guarantee the security of any information you transmit to us and you do so at your own risk.

We may change our privacy policy from time to time, so please check back periodically.

This policy was last updated on the 8th October 2021

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