We want getting your FAMARA goodies to you to be as easy as possible!

Shipping costs are calculated at checkout, so you'll always know exactly what you're paying before you order.

And there's a little treat if you're filling your basket, we offer FREE shipping on qualifying orders, depending on where you're shopping from.

Absolutely! 

We love sending FAMARA to our American customers. You can order directly from our website, with shipping options and charges shown at checkout. 

We have warehousing in the US and the UK so we are able to help you wherever you are based! 

If you have any questions, just get in touch — we're always happy to help.

Once your FAMARA order is on its way, we'll send you an email to let you know, along with tracking details where available.

If your parcel hasn't arrived when you expected it, don't worry — just drop us an email at hello@famaragolf.com with your name and order number, and we'll happily look into it for you.

We want to make sure your FAMARA goodies reach you safely!

Any items (non sale items) may be returned to us for refund within 14 days of receipt provided they are unworn and undamaged.

Outlet, Sale or End of Line items are non-returnable.

For online orders, please use the Returns information provided with your parcel or printed from this page.

Post the items back through your local post office and keep a proof of postage, as we cannot accept liability for items lost in transit.

FAMARA is unable to provide Freepost returns for International orders.

All items must be returned new, unused, and in the original packaging with all FAMARA garment tags and labels attached.

Once we have received your returned item(s), we will send you an email to confirm receipt of the returned goods. Please allow 10 working days for your return to reach us. Again, we cannot be held responsible for item(s) lost in transit.​

We will then inspect the returned item(s) and providing the order has been sent back as per the FAMARA Returns Policy, we will process your return request within 14 days of receipt of the returned goods and will send you further email notification to confirm this.

Please return any unwanted and unworn items in their original packaging within 14 days of receipt.

Make sure our returns address is displayed on the outer package and the package is carefully sealed.

Sale or End of Line items are non-returnable. 

Fill in the Returned Items section on the Returns Form (supplied with your original order or printed from this page) and enclose it in the package stating the reason for the return.

PLEASE CONTACT US FOR US RETURNS INFORMATION

Refunds will be processed within 14 working days. If an order has been cancelled, refunds will also be processed with 14 working days, providing that we have been notified in writing that you wish to cancel your order within 14 days of receipt.

Returned items which are accepted as faulty by FAMARA or items that we incorrectly despatched to you will be refunded in full. We will also include a refund for double the value of the original postage and packaging charged by us. This is to cover the cost incurred by you when returning the faulty items.

Refunds on returned items (which are not faulty) will not include the original p&p charge or the cost of returning the goods to us.

In accordance with The Consumer Contract (Information, Cancellation and Additional Charges) Regulation 2013, you have the legal right to cancel your order up to 14 working days after you receive your goods. The term “cancellation” only applies if the whole order is returned. If you wish to cancel your order, please email: hello@famaragolf.com.

This does not include end of line or sale items that are clearly stated as non-returnable.

Once you informed us of your decision to cancel your order, you should return the goods to us at your cost within 14 days after you received your items to the below address:

Returns Department

FAMARA Ltd
Unit B, Enterprise House,
Waldeck Road, Maidenhead
SL6 8BR

If you paid for the delivery of your order, we will refund the standard postage costs you paid as part of that order by the same method of payment you used for the original transaction. If you paid for premium or express delivery of your order within the UK we will only refund the cost of standard delivery; or if your order qualified for a free standard delivery, there will be no charge and therefore no refund of postage due as a result of the cancellation.

Please be advised that you are required to take reasonable care of the goods before returning them to us as we may make a deduction from the total reimbursements in the event of loss in value of the goods, as a result of unnecessary handling by you.

We will process your cancellation within 14 days after we have received your cancelled order.